● Privacy
Privacy Policy
How H. R. Goodale (Northern) Ltd collects, uses and protects your personal information.
Last updated: September 2026.
Who we are
H. R. Goodale (Northern) Ltd (“HRG Goodales”, “we”, “us”) is a distribution and storage company based at Lacy Way, Lowfields Business Park, Elland, West Yorkshire, HX5 9DB. We are the data controller for the personal information described in this policy.
Information we collect
We collect information you give us directly, such as when you request a quote, send us a message through this website, apply for a role, or register interest as an owner-driver. This may include your name, company name, email address, phone number, postal address, and any details you provide about the goods, collection or delivery involved, or, for job and owner-driver enquiries, your experience, licence and vehicle details.
We also collect basic technical information automatically when you visit this website, such as your browser type and general usage of the site. See our Cookies Policy for more detail on this.
How we use your information
To respond to enquiries and provide quotes for our services.
To arrange, manage and deliver the transport, storage or distribution services you book with us.
To process job applications and owner-driver registrations of interest.
To meet our legal, accounting, insurance and regulatory obligations.
To keep our records accurate and to improve this website and our services.
Our legal basis for processing
We rely on the following legal bases under UK data protection law: performance of a contract (for example, arranging a delivery you've booked), our legitimate interests (such as responding to enquiries or improving our services), and, where applicable, your consent (for example, if you register interest in a driving role).
Sharing your information
We do not sell your personal information. We may share it with trusted subcontractors and hauliers where necessary to fulfil a delivery, with IT and service providers who support our systems, and with regulators, insurers or authorities where we are required to by law.
How long we keep your information
We keep personal information only for as long as necessary for the purposes it was collected for, including to satisfy any legal, accounting or reporting requirements, after which it is securely deleted or anonymised.
Your rights
Under UK data protection law, you have the right to ask us for access to, correction of, or deletion of your personal information; to object to or restrict certain processing; and to request that your information be provided in a portable format. To exercise any of these rights, contact us using the details below.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact us
If you have a question about this policy or how we handle your information, or wish to raise a concern, contact us at traffic@goodales.co.uk or write to us at Lacy Way, Lowfields Business Park, Elland, West Yorkshire, HX5 9DB. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.