● Policy
Quality Management Policy
Our commitment to consistently high-quality distribution services, as set out by the Company Directors.
The Directors of H. R. Goodale (Northern) Ltd are conscious of the need to sustain and improve upon the high quality of distribution services provided, and to give clients a documented assurance that the necessary quality of service has been, is being, and shall continue to be maintained at all times during any agreed provision of services. To meet these objectives, the Company has developed this Quality Management Policy.
How we maintain quality
The Company is committed to providing a high quality of service, maintained by:
The use of trained, competent and skilled employees.
The ongoing training of staff to provide new skills and refresh existing ones.
The clear specification of an agreed scope of services with clients prior to undertaking work.
The monitoring of quality on site by management of the Company.
Meeting the highest standard of quality, service and value, and exceeding the expectations of our customers.
Continuous development, improvement and periodic assessment of all our systems, procedures and resources, together with setting team objectives and monitoring their progress on a regular basis.
Our commitment
All staff are required to adhere to the Company's standard working practices as defined in its documentation, including that for health, safety and the environment. The Directors ensure that this policy and its documented procedures are understood, implemented and maintained at all levels of the organisation.
A copy of this Policy Statement is displayed at all temporary work sites, and the entire Quality Policy is available for inspection at the head offices of H. R. Goodale (Northern) Ltd. This Quality Policy Statement is reviewed and revised on an annual basis.
Position
Director
Approved on behalf of
H. R. Goodale (Northern) Ltd
Date
31 January 2026